Tag Archives: Delay

Jet Airways, You Rock!

We as consumers waste no time in complaining when we face customer service issues. It is equally important to appreciate when we receive outstanding service standards. I am a loyal Jet Airways passenger and have been accorded a Platinum JetPrivilege … Continue reading

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Air Costa, Where is your Customer Centricity?

Air Costa is a small, Vijaywada (India) headquartered airlines that seemed to have specialised on some routines (like Chennai-Jaipur, Chennai-Ahmedabad) connecting South India with some key towns in the North and West India. The airlines seemed to create a niche … Continue reading

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